Shipping policy

Delivery address

The Products ordered by the Customer in accordance with the present General Terms and Conditions of Sale will be delivered to the postal address indicated by the Customer as delivery address when placing his/her order.

Deliveries shall always be rejected if the delivery address indicated by the Customer corresponds to:

• - a hotel
• - a PO Box
• - a non-fixed address or domicile (i.e., without this list being exhaustive, mobile homes, caravans, campsites, and other non-fixed debits) or in a collective place where an individual address cannot be assigned in such a way and durable to a natural or legal person.

 

Delivery time / Delivery costs

Delivery time and costs depend on the delivery method chosen by the Customer when ordering.

Delivery time shall begin when the order confirmation email is sent. As soon as the order is sent, a shipping confirmation email is sent to the Customer with a tracking number.

For any delivery, the Products are delivered by Canada Post and the delivery costs are fixed at the amount stated on our Website.